Aloushi's delivers across the GCC, with our delivery company linked with DHL. All deliveries within the UAE will be done the next working day once the order has been placed. International deliveries can take up to 7 working days. We're constantly striving to improve your experience, and are working on introducing more delivery methods across our channels. Deliveries take place between 12:00pm to 6:00pm.
General Conditions Applicable to Returns
Subject to meeting the conditions set out in this Returns and Exchanges section, we offer a free- returns policy which allows you to return delivered items to us for any reason up to 15 days after the delivery of your order, free of charge.
In order to qualify for a refund, all items (including promotional gift items accompanying the order) must be returned to us within 15 days of your order with the following conditions:
Items must be unaltered, unused and in full condition. Shoes must be in brand-new condition and without any damage.
Items must be in their original packaging. Swimwear must have the original hygiene liner attached.
The return must be accompanied by the original order confirmation.
Please note, beauty items and earrings cannot be returned.
Items can be returned by arranging collection from your delivery address by contacting us at +971509774269 or emailing us at [email protected]